Fixes for Netflix Error Code NW-2-5

The Netflix error code NW-2-5 usually shows up when there is an internet connectivity issue. In particular, if the device on which you stream Netflix cannot access the server due to a network connectivity problem, the error code NW-2-5 appears. The NW-2-5 error code mostly appears on the Netflix app for Samsung Smart TVs.

Netflix has its own obstructions to prevent you from having a smooth streaming experience. These obstructions have various reasons behind them and we can differentiate them only with the help of error codes. Each and every issue has its own error code. When you get the NW-2-5 error code, follow the below solutions to get rid of the error code.

How to fix Netflix error code NW-2-5?

[1] Try Again: When you get the specific error code, just tap the Try Again button. Sometimes, this will solve the error code. If not, go to the next solution.

[2] Check your internet connection: The first thing to check is if your device is connected to the internet. If yes, then you need to check the speed of your connectivity and make sure it meets the demand. Netflix requires 1Mbps for SD, 3 Mbps for HD 720p, 5 Mbps for HD 1080P, and 15 Mbps for UHD. Always test your internet connection from the streaming device settings.

[3] Is your network set up for Netflix? While using a public internet connection, there are chances for the administrator to block streaming services. Feel free to get help from the network administrator.

[4] Try playing another streaming service or video using the same network: If the other streaming service or video is playing, then you need to seek Netflix support.

[5] Restart your device: Remove your device from the power source completely and let it rest for a few minutes. For devices with the power button, press the power button to turn it off. It helps in discharging. Then, you can restart your device and open Netflix.

[6] Restart your home network: Remove both modem and router from the power outlet. Again here, you also need to turn off your device and unplug it. Leave them all unplugged for a minute. After which, you can turn them on one after another. Finally, try opening Netflix.

[7] Verify DNS settings: This is applicable only when streaming Netflix from game consoles. Change your DNS settings to automatic from the Network Settings option. This can fix error code NW-2-5 on gaming consoles.

[8] Strengthen internet connection: You can attempt a wired ethernet connection, if possible. The alternative solution is to strengthen your WiFi signal by adjusting/elevating the position of the modem and router.

[9] Contact ISP: If none of these solutions fixes the error code NW-2-5 on Netflix, then you can contact your internet service provider.

These are the common solutions to fix error code NW-2-5 on Netflix. When Netflix is not loading due to error code NW-2-5, you need to attempt the solutions one after another.

Related: How to Fix Hulu Error Code P-Dev320.

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